Returns Policy

Do It Tennis Offers Customers a "No Risk Return Policy"

All the products we sell are selected by our experienced staff, thus we truly believe you will be pleased with the products and services we provide. We understand, however, that occasionally you may have to return something to us for a variety of reasons and to make it easier, we have a no-hassle return and exchange policy. If the item you receive is not right, whatever the reason, return it to us within 30 days and we will promptly refund your money or exchange it for something else. For a full refund or exchange, the item must be returned in its original condition. Racquets must still have the plastic cover on the handle. Also, the racquet must not have been used in any way, such as ball fuzz on the string, or scratches on the bumper guard. Almost all items that have been worn outside (especially shoes) will show signs of wear and will no longer be in original condition, thus it is important to try everything on indoors or we cannot accept or process your return. If we sent you the wrong item in error, we will, of course, pay the shipping costs. We ship all exchange orders back to you for FREE (Priority Mail or UPS Ground service) in appreciation of your business with us.

In order to return an unused item, you will need to call our customer service line at (866) 900-3648 and ask for a Return Authorization number (RA#). Please make sure to include the RA# on the returned box. Please return all items to the following address:

Do It Tennis
ATTN: RETURNS
1658 Ord Way
Oceanside, CA 92056

All refunds will be for merchandise only, we cannot refund shipping costs unless the item was sent in error.

Please note that all sales are final on apparel items found in the Sale category and/or marked as a CLOSEOUT item.

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Call Toll Free (866) 900-3648
Business Hours: MON-THU 8:30AM to 5:30PM PST | FRI 8:30AM to 4PM PST | SAT 9AM to Noon PST | SUN Closed

1658 Ord Way, Oceanside, CA 92056

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